Purchasing a brand new heating system, heating or air quality system for your home is one of the most important purchasing decisions you and your family will make. Before committing to such a big investment, so it is important to do your homework so you can avoid making the following mistakes, and ask some deep questions:
Choosing an Unqualified or Unlicensed Contractor
Selecting the right contractor may be the most significant part the furnace or air conditioner buying process – yet the majority of people do not ask enough questions to make sure the contractor is suitably qualified and experienced to your setup. Always ask if they’re members of the Better Business Bureau (BBB) and the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI).
Membership in HRAI, that represents over 1,000 builders nationwide, demonstrates that the contractor is qualified and reputable, as they must have these credentials:
- All required trade permits and provincial certificates
- Liability insurance up to $5,000,000
- Technical Safety and Standards (TSSA) enrollment
- Compliance with Workplace Safety and Insurance Board (WSIB)
- Compliance with Dispute Resolution Procedure
- Compliance with Ontario Environmental Regulations BBB members are a part of a nationwide company devoted to upholding the maximum degree of integrity and integrity in customer service, communications, promotion and dispute settlement.
Obtaining One Estimate
If you’re looking for a new gas furnace or central air conditioner, you should always get more than 1 estimate. Ensure that every estimate is composed of a shape and take some time to examine and compare the standard of the equipment and warranties. Does the estimate include the removal of substances and outdated equipment? Are licenses included in the quote?
Be sure to focus on the Revenue Consultant to see how knowledgeable and professional they are. How long are they in the business? Did they explain each one? Your expertise with the Sales Advisor might be a fantastic indicator as to what kind of service to expect from this contractor later on.
Always Going to the Lowest Price
You need to always pick a Toronto furnace company that boosts the quality of their installation equipment and service at sensible rates, instead of simply picking the one which gives the lowest cost. The lowest cost doesn’t necessarily indicate the best deal. For example, the expensive contractor may not provide services such as maintenance or 24-hour emergency response and support arrangements.
Thinking Cost is the Only Factor
The buy price shouldn’t be the sole important element in your choice. The noise level of your new system is something you will have to live with each day, whereas the energy efficiency of this system will determine to what extent your heating or cooling costs will be (energy efficiency has been decided by the SEER ratings – make certain the Revenue Consultant fully explains what these numbers mean). Selecting the most appropriate product will allow you spend less and to live.
Ignoring the Fine Printing from the Warranty
If you work with a Toronto furnace repair company, it’s important to completely understand the guarantee that’s being supplied by each contractor. You should ask if the warranty covers both parts and labor or parts only. Ask if there any extra charges above and beyond the guarantee coverage, including an after-hours service labor charge. Make certain that the contractor provides a guarantee form for your own records to you.
Forgetting to Ask About Insurance and WSIB Coverage
The builder you cope with should always have general liability and property damage insurance. In case sub-contractors are employed, the contractor must have the proper liability insurance. If the contractor isn’t insured, you could be held fully accountable for any damages to your house along with the equipment during the installation process as well as any expenses if an installer is hurt on the job.
Always Make Sure That the contractor is in good standing with the Workplace Safety and Insurance Board. For big projects, you might want to ask a copy of their WSIB certification.
Earning Too Big of a Deposit
Holmes Heating Inc. doesn’t request a deposit unless your gear is both unique and subject to re-stocking fees in case of an order cancellation. It must not be more than 20% of the entire occupation when a deposit is needed and all payments should be made by the company.
Not Waiting for References
Reputable contractors are more than happy to provide you with the names and addresses of clients they have done work for. Ask loved ones, neighbors, friends, and co-workers their opinion of any contractor they’ve used before.
Considering Your System Will Never Break Down
In case something goes wrong with the machine, it is always a great idea to ensure that the business that you choose has after-sales support capacity. Inquire whether they have a full-length section and inquire that they have on the street. Do they respond to calls after 11 p.m. or on weekends? If you don’t have any heat, can they be there? Holmes Heating Inc. guarantees a 4-hour emergency no-heat reaction time to help keep you warm in case your furnace quits in the middle of winter.
Lack of Education or Appropriate Training
Many contractors have a habit of installing the furnace or air conditioner and then departing without explaining how to correctly operate or maintain the system. This leaves you, the homeowner, with the task of attempting to determine just how to reset electronic thermostats and replace furnace filters (which may grow to be very costly if not done correctly). NovelCare’s Heating and Cooling Furnace Pro supplies a training DVD, that outlines these processes in a friendly and considerate way to all of its clients.